NEWS FROM RIGHT HERE

October 17, 2024

The SDC is hiring: Administrative and Member Relations Specialist

Summary

Location: District Central, Borough of Ahuntsic-Cartierville

Job type: Full-time – Permanent
Main job field : Administration
Secondary field: Member Services
Relevant years of experience: 5 years and up

Min. education: DCS – ACS – BAC
Salary: This position offers a competitive salary range
Deadline for applications: November 8, 2024

 

The SDC

The Société de développement commercial (SDC) District Central – the second largest in Montreal – is the catalyst and voice for the Ahuntsic-Cartierville business community. It represents the combined forces of 2,000 business leaders united to develop a sector with outstanding economic, urban and human potential. Its mission is clear: to breathe new life into this legendary neighbourhood, make is shine and propel it to the very top of Montreal’s economic landscape.

Thanks to the mobilisation of District Central’s business community, the SDC team can accomplish great things to transform the neighbourhood and meet the needs of businesses. The SDC never misses an opportunity to get out in the community and connect with entrepreneurs and workers in this historic neighbourhood. And the good news: the SDC needs an extra pair of hands to strengthen its effort. Want to change the world? Read on↓

THE DISTRICT CENTRAL

The District Central is the 4th largest employment hub in Montreal with 25,000 workers making up a growing business ecosystem. The SDC has the potential to accommodate more than 40,000 workers. The variety of functions present in the District Central draws on three business pillars: the textile industry has shifted to design, factories to urban manufacturing and the technology industry is growing deeper roots. The District Central covers a three square kilometre area from Saint-Laurent Boulevard, Sauvé Street, Highway 15 and Highway 40. The new world of business is right HERE.

THE SDC IS HIRING!

The SDC is looking for a dynamic, committed, and experienced individual who will act as an ambassador for the territory and its local businesses, in the role of Administrative and Member Relations Specialist.

JOB DESCRIPTION

Reporting to the Executive Director, this person will be responsible for the internal administration of the organisation, ensuring sound management. He or she coordinates the organisation’s various activities and provides specific follow-up on the requests and needs of local businesses. A true point of reference for the team and partners, she works closely on the deployment of the SDC’s strategic vision and employer brand for the coming years. Main responsibilities include :

ADMINISTRATION – 85%

  • Support management in drafting contracts, agreements, protocols, policies and regulations, and ensure their implementation, maintenance and follow-up;
  • Mastering the rules of governance of an NPO, organising meetings of the board of directors, annual meetings, the electoral process, drafting minutes and ensuring the necessary follow-up;
  • Drawing up budget forecasts, making recommendations to senior management and updating the budget on an ongoing basis;
  • Helping to draft funding applications and reports to the organisation’s public and private funders;
  • Coordinating bookkeeping, invoicing, accounts payable, producing source deduction and tax reports, and preparing the audit file in collaboration with the external accountant;
  • Bringing human resources management strategies to life, contributing to the team’s well-being while respecting the company’s values and orientations and keeping abreast of new trends in human resources;
  • Supporting managers in their recruitment, on-boarding, integration and staff appraisal activities and in the management of contracts and policies;
  • Organising and managing the office administration, including follow-up with suppliers, mail management, supply orders, expense accounts, etc. ;
  • Follow up on files and requests with professionalism and thoroughness. Assisting the team to ensure that the various documents are properly drafted. Carry out any other additional tasks.

MEMBER RELATIONS – 15%

  • Respond to telephone calls and emails from the website and various sources in a thorough and professional manner.
  • Greeting clients and ensuring an appropriate presence at the office in collaboration and rotation with team members;
  • Keep the list of businesses in the area up to date, in collaboration with the municipal authorities, by monitoring activities (e.g. departures and arrivals);
  • Working with the team, to implement a strategy for welcoming new businesses, and to ensure that it is rolled out and monitored;
  • To meticulously update the customer management tool (CRM), in collaboration with the business intelligence coordinator, to ensure its proper functioning and alignment with the needs of businesses in the territory;
  • Prendre en charge les demandes des entreprises sur le territoire et assurer le suivi et le traitement des opérations nécessaires pour régler les situations ou les référer vers les personnes aptes pour répondre à leurs attentes;

CONDITIONS

  • Start date: As soon as possible;
  • Weekday working hours, with occasional evening availability;
  • Teleworking possible with regular presence (3 days a week) and in rotation at the office (hybrid);
  • Humane and healthy working environment offering flexibility
  • 3 weeks’ holiday, telemedicine, wellness allowance, expense reimbursement, personal days off…
  • Salary scale according to experience

REQUIREMENTS

  • Degree in a relevant field (administration, office management, legal);
  • 5 years’ experience in a similar role ( association, corporate);
  • Excellent knowledge of the rules of governance;
  • Excellent command of both spoken and written French and English;
  • Excellent knowledge of the Microsoft Office suite;
  • Excellent knowledge of Acrobat;
  • An interest in economic, commercial, social and urban development;
  • Knowledge of Sage 50 software is an asset;
  • Knowledge of customer relationship management (CRM) tools is an asset;
  • Knowledge of the municipal sector is an asset;

REQUIRED PROFILE – SKILLS

  • Demonstrate autonomy, agility and proactivity;
  • Ability to handle information with discretion and confidentiality;
  • Demonstrated ability to establish and maintain trusting relationships
  • Sense of community and the common good;
  • Friendly, engaging and a team player;
  • At the SDC, you must enjoy having fun!

TO APPLY

Please submit your resume by email to [email protected]

Note: only candidates selected for an interview will be contacted.

 

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